1. Introduction
ok pk Welcome to the Privacy Policy of (okpk.run). We understand how important your personal information is to you — which is exactly why ok pk has made data protection a top priority from day one.
This Privacy Policy tells you: what information ok pk collects, why it collects it, how it is used, and what rights you have over your data. We've written it in plain language — no legal jargon.
By using the ok pk platform or creating an account, you agree to this Privacy Policy. If you disagree with any part of it, please reach out to our support team.
This policy is developed in compliance with applicable laws of Bangladesh and international data protection standards. ok pk never collects or uses any information in violation of the law.
2. What Information Does ok pk Collect?
Ok pk collects only the information necessary to provide our services. We gather three categories of data:
Identity & Contact Information
- Full name and date of birth
- Mobile number & email address
- Residential address (for full KYC)
- National ID Number (for identity verification)
Financial Information
- Mobile Banking Numbers (bKash, Nagad, Rocket)
- Transaction history & amounts
- Bank account details (for bank transfers)
Usage & Technical Data
- IP Address & Device Type
- Browser & operating system information
- Pages visited on ok pk and time spent on each
- Gaming & Betting History
- Time and location of account logins
3. How Is Information Collected?
Ok pk collects your information through several methods — each one fully transparent:
- Directly from you: Information you provide directly when registering, logging in, filling out forms, or contacting support.
- Through your use of the platform: Technical data collected automatically while you use ok pk — including cookies, log files, and analytics.
- From third parties: Limited information received via payment gateways or identity verification services, shared with ok pk only with your consent.
- Via the mobile app: When you install the ok pk app, certain device information is collected — such as your device ID for push notifications.
4. How Is Your Information Used?
Ok pk uses your data solely for the purposes listed below — nothing else:
| Purpose of Use | What Data Is Used | Legal Basis |
|---|---|---|
| Account Creation & Management | Name, phone, email | Fulfillment of Contract |
| Payment Processing | Financial Information | Fulfillment of Contract |
| Identity Verification (KYC) | NID, address | Legal Obligation |
| Customer Support | Contact Information | Legitimate Interest |
| Fraud Prevention | IP address & device information | Legal Obligation |
| Sending Promotional Offers | Email, phone (with consent) | Consent |
| Platform Improvement | Usage Data (Anonymous) | Legitimate Interest |
Ok pk never sells your data to advertisers or shares it with third parties for marketing purposes. You can opt out of promotional emails/SMS at any time.
6. Cookie Policy
Cookies are small files that ok pk stores in your browser. They are used to enhance your experience and keep the platform secure.
What Types of Cookies ok pk Uses
You can disable cookies at any time through your browser settings. Note that disabling essential cookies may cause some ok pk features to not work properly.
Ok pk cookies never send your personal information to advertisers. We do not use any third-party tracking cookies.
7. Data Protection Measures
Ok pk uses industry-leading technology and practices to protect your data. The core layers of our security include:
- 256-bit SSL/TLS Encryption: All communications between your browser and ok pk's servers are fully encrypted. No third party can read this data.
- Encrypted Database: Sensitive data stored in ok pk's database — particularly passwords and financial information — is protected with AES-256 encryption.
- Firewall & DDoS Protection: ok pk's servers are protected by state-of-the-art firewalls, with 24/7 security monitoring in place to guard against cyber threats.
- Restricted Access: Not all ok pk staff have access to all data. Each employee is granted access only to the information required for their specific role.
- Regular Security Audits: Independent security experts regularly audit ok pk's systems, and any vulnerabilities found are addressed promptly.
No service on the internet can guarantee 100% security. However, ok pk makes every possible effort to protect your data. If you notice any security issue, report it to support@okpk.run immediately.
8. Data Retention Periods
Ok pk does not retain your data indefinitely. Each type of information has a defined retention period:
- Account Information: For the duration of your active account and for 5 years after closure (as required by law).
- Transaction Details: 7 years from the date of transaction (in accordance with financial regulatory law).
- KYC Documents: Up to 5 years from the last transaction.
- Gaming History: For the duration of the active account and 2 years after closure.
- Cookies & Log Data: Typically between 90 days and 1 year.
- Support Communications: 2 years from the last interaction.
Once the retention period ends, ok pk securely deletes or anonymizes your data so that you can no longer be identified.
9. Your Rights
You have several important rights regarding your personal information held by ok pk. To exercise these rights, please contact us at support@okpk.run:
Right to Access
You may request a full account of what personal data ok pk holds about you. We are required to respond with complete details within 30 days.
Right to Rectification
If any of your information is inaccurate, you may request a correction. ok pk will update it promptly.
Right to Erasure
Under certain conditions (such as closing your account), you may request that your data be deleted. However, data subject to legal obligations may not be removable.
Right to Data Portability
You may request a copy of your account data in a machine-readable format.
Right to Object to Processing
You may object to your data being used for marketing purposes and opt out of promotional communications at any time.
Right to Withdraw Consent
Where data is processed on the basis of consent, you may withdraw that consent at any time. This will not affect any processing that took place prior to withdrawal.
10. Protection of Minors
Ok pk strictly prohibits registration by anyone under 18. We do not knowingly collect personal data from minors.
Date of birth is verified at the point of registration. If ok pk discovers that a minor has created an account using false information, the account will be closed immediately and all associated data will be deleted.
If you suspect that a minor you know has created an account on ok pk, please contact us immediately.
11. Changes to the Privacy Policy
Ok pk may update this Privacy Policy from time to time. When changes are made:
- The last updated date at the top of this page will be revised accordingly.
- You will be notified in advance of any significant changes via your registered email or SMS.
- Continued use of ok pk after any changes takes effect constitutes your acceptance of the updated policy.
- If you do not agree to the updated policy, you may request that your account be closed.
Previous versions of the privacy policy may be made available upon request through our support team.
12. Contact & Complaints
For any questions, requests, or complaints regarding this Privacy Policy, please contact ok pk:
- Privacy Enquiries Email: privacy@okpk.run (response within 72 hours)
- Live Chat: ok pk website or app support chat (24/7)
- General Support: support@okpk.run
Ok pk will provide an initial response to privacy-related complaints within 7 business days and will endeavour to resolve them within 30 days.
Ok pk's Privacy Policy and Terms & Conditions Read them together for the full picture. If you have any questions, feel free to ask — we're always ready to help.